The role of AI in multi-language emergency warnings | Natural Hazards Research Australia

The role of AI in multi-language emergency warnings

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Research theme
Project type

Core research

Project status

In planning

This project will explore how artificial intelligence (AI) can support the translation of emergency warnings for culturally and linguistically diverse (CALD) communities. It will examine where AI adds value, its limitations and how those can be addressed through human oversight or complementary processes. The aim is to understand how translation quality affects community comprehension and response during emergencies.

Project details

This project concept was submitted by the NSW Department of Customer Service.

 This project aims to understand both the opportunities and limitations of using AI to translate emergency warnings. It will look at:

  • ​​​​​​the areas AI provides real value in supporting emergency warning translation   
  • the limitations, risks or challenges this presents, and how any limitations can be mitigated
  • any additional tools or processes that can work with AI to supplement any shortcomings
  • the impact on the CALD communities receiving the warnings, particularly in terms of usability, comprehension and trust
  • the extent communities are willing or able to accept mistakes in AI-generated translations

Critically, this project will also investigate whether any limitations in AI translation impact the way CALD communities understand and respond to emergency warnings.\

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